AI agents for dental insurance verification, patient financing, payment posting and claim appeals

Pontic’s agents verify dental benefits, finance the patient’s share, post insurance payments and appeal denials, right inside the practice software you already use.

Join waitlist See it work

HIPAA & PIPEDA compliant
Works inside your PMS

Supported by

Verification agentOn call · 02:14

Casey Morgan · Manulife dental line

Crowns50%

Deductible left$50

Annual max left$1,500

Saved to Casey’s chart

Financing agentPlan ready

Casey’s share · $910.00

Today$910 6 months$151.67 12 months$75.83

Your plan is ready: 6 × $151.67. Tap to review.Accept

Accepted by text · practice paid $910

Payments agentRemittance #44192

Manulife remittance · $840.00

Root canal$840.00Matching…Posted

CrownMissing pre-op X-ray$0.00Matching…Denied

Posted to the ledger · denial sent to appeals

Appeals agentDraft ready

Crown reconsideration · $650.00

Denied for a missing pre-op X-ray. Pontic attached it.

Pre-op X-rayClinical narrativeOriginal claim

Approve and sendSent to Manulife

Your team approves before anything is sent

Integrates directly with your practice management software

Verification agent

Checks each patient’s insurance before the visit

It looks up the plan on the insurer’s portal, and calls the insurer when the portal doesn’t have the answer. Coverage, deductible, annual maximum and frequency limits are saved to your PMS before Casey arrives.

Portal first, phone when needed
Saved to the patient’s chart

Financing agent

Offers a payment plan for the patient’s share

Casey owes $910 after insurance. The agent offers monthly payment options at checkout and texts the plan, so Casey can accept it before leaving.

Plans offered at checkout
Your practice is paid upfront

Payments agent

Posts insurance payments to the patient’s ledger

When the insurer pays, the agent reads the remittance, matches each payment to the right procedure and posts it. Anything that wasn’t paid is flagged with the reason.

Payment remittances matched line by line
Denials flagged with the reason

Appeals agent

Writes the appeal when a claim is denied

It drafts the appeal letter and attaches what the insurer asked for, here the pre-op X-ray and a clinical narrative. Your team approves it before it’s sent.

Evidence attached for you
Nothing goes out without your approval

Keep scrolling

pontic. Parkside Dental Synced with AbelDent

Casey MorganRoot canal + crown · Tue 9:00 AM

Verifying benefits

Benefits check 00:00

PortalFrequency history isn’t listed

On call Answered Calling Manulife, dental benefits line

IVRFor dental benefits, press 2.
Pontic‹presses 2›
RepDental benefits. Member ID, please?
PonticEnding 0417. Checking a root canal and a crown.
RepEndo is 80%. Crowns are 50%.
Rep$50 left on the deductible, $1,500 on the max.
RepCrowns are once every 5 years. None on file.

Benefits

Endodontics: 80%
Crowns: 50%
Deductible left: $50
Annual max left: $1,500
Crown frequency: 1 per 5 yrs

Insurance est.$1,490

Casey est.$910

Saved to Casey’s chart

Treatment plan

Root canal, lower molar$1,100.00

Crown$1,300.00

Insurance estimate−$1,490.00

Casey’s share$910.00

Offered at checkout

Pay today$910.00
3 months$303.33/mo
6 months$151.67/mo
12 months$75.83/mo

Your Parkside Dental plan is ready: 6 payments of $151.67. Tap to review.

Plan accepted · practice paid $910

RemittanceManulife$840.00 · EFT

ProcedureBilledPaid

Root canal$50 deductible, then 80%$1,100.00$840.00 Matching…Posted

CrownMissing pre-op X-ray$1,300.00$0.00 Matching…Denied

$840.00 posted to Casey’s ledger

Crown denial sent to appeals

Appeal draft Written by Pontic

Request for reconsideration: crown

The enclosed pre-operative radiograph shows a fractured cusp on the treated molar after root canal therapy. A crown is needed to restore the tooth.

Pre-op X-ray
Clinical narrative
Original claim

Your team

Approve and sendApproved

Approved by your office
Sent to Manulife
Reconsidered: $650.00 paid
Posted to Casey’s ledger

Treatment$2,400.00Balance$2,400.00

Plan $910 Insurance $840 Appeal $650

Early access

See your back office on autopilot.

Join our waitlist and we’ll show you how our AI agents verify coverage, post payments, and reconcile claims directly inside your current workflow.

Connects to your PMS
Live in days
HIPAA & PIPEDA compliant

AI agents for dental insurance verification, patient financing, payment posting and claim appeals

Checks each patient’s insurance before the visit

Offers a payment plan for the patient’s share

Posts insurance payments to the patient’s ledger

Writes the appeal when a claim is denied

Request for reconsideration: crown

See your back office on autopilot.

Join the waitlist

You’re on the list.

AI agents for insurance verification dental insurance verification, patient financing, payment posting and claim appeals

Follow one example patient’s claim through Pontic

Checks each patient’s insurance before the visit

Offers a payment plan for the patient’s share

Posts insurance payments to the patient’s ledger

Writes the appeal when a claim is denied

See your back office on autopilot.

Join the waitlist

You’re on the list.

AI agents for dental insurance verification, patient financing, payment posting and claim appeals